A variety of industries call their workers agents because they are designed to work autonomously in the field and resolve serious issues involving the public. An agent can be as light as a call center worker or take on tasks as serious as a private investigation. Finding a school that can execute the curriculum you need is a big deal if your business cannot find the time in house. This type of service is called agency training, and it can be a big help if your business cannot in itself teach some crucial skills.

Find a roster that lists businesses than can assist in training. Not all small colleges are willing to create specialty classes, but there are plenty of minor schools and academies that are willing to do niche training. As many forms of training fall into a broad field, it is possible for a specialty school to adjust their curriculum a little in order to create the education you are looking for in your agents.